Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- Australia : 2 - 4 weeks
- Canada : 2 - 4 weeks
- North America : 2 - 3 weeks
- Europe : 1 - 2 weeks
- Australia, New Zealand and Oceania : 2 - 3 weeks
- Asia Pacific : 2 - 3 weeks
- Latin America and the Caribbean : 2 - 4 weeks
- North Africa and the Middle East : 2 - 4 weeks
- Sub-Saharan Africa : 2 - 4 weeks
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Frequently Asked Questions
When will my order be dispatched?
If you click in to your order all the information is located there, this includes dispatch date and estimated arrival date.
How can I track my order if I'm based in the UK?
An email was sent when the order was dispatched with the tracking information, this information is also available when you click in to your order. Simply click on the tracking number and it will redirect you to Royal Mail's website where you can track the item.
I'm overseas why I can not track my item?
If you did not pay for a trackable service the item has been sent standard mail, which means it is not trackable. The numbers on the order are proof of postage and not a tracking number.